The main objective of the complaint centre is to receive complaints against gender based discrimination, investigate those complaints and forward those complaints to relevant institutions while counseling was been given to the victims by the Centre.
Confidentiality of the complaints made to the complaint centre is seriously protected. Many complaints received by this centre fall into the categories of domestic violence and family disputes. The reason for such problems are drunkenness, extra marital affairs, mistrust, dispute among relatives, and in many cases there is no proper understanding between husband and wife. Necessary action has been taken to popularize family counseling which is necessary to solve such problems.
Complaints that are received are categorized on district basis and a follow up will also be done on that. The type of complaints received during this year and action taken as explained below.